Have you received an unauthorized use letter from Getty Images?
If you have received a Settlement Demand letter from Getty Images, it is because we have identified an image or images on your website for which we have been unable to locate a valid license. The purpose of our correspondence is to provide you with an opportunity to locate a previously purchased license, or if no valid license exists, to reach a fair settlement for the prior unlicensed use of the image(s) that have been identified on your website.
If you are unable to provide proof of a valid license (in the form of a Getty Images' sales order receipt or invoice), Getty Images is requesting prompt payment of the settlement fee. If you have located license details or have any other questions related to this issue, please Contact us.
If no valid license exists, Getty Images is also seeking prompt removal of the image(s) from your website, unless licenses are separately obtained for continued use moving forward. Please note, removal of the imagery alone does not resolve this matter.
Need more time to settle?
Contact us to request a deadline extension.
Is this a financial hardship?
We are willing to review your specific circumstances. Contact us to discuss.
Is your organization a non-profit?
Please contact us to provide details about your non-profit status
Please see our complete License Compliance FAQ Section.
If you have any other questions, please contact us.